Refund and Return Policy
*Our Promise: Your Satisfaction and Peace of Mind*
At Watch Your Fashion, we’re not just passionate about exceptional timepieces, we’re dedicated to ensuring your complete satisfaction with your purchase.
*Our Warranty*
Every watch you buy from Watch Your Fashion comes with a 75 days warranty that covers manufacturing defects. Our comprehensive warranty includes the watch movement, hands, and dial. If these parts prove to be defective under normal use, we’ll fix or replace your watch for free! Please note, however, our warranty doesn’t cover:
– Damage due to improper handling, lack of care, accidents, or normal wear and tear
– Incidental or consequential damages, such as scratches on the case, bracelet, crystal, or strap
– Water damage unless the watch is marked as water-resistant
*Easy Warranty Process*
Experiencing an issue? Don’t worry, we’ve got you covered. Just contact our friendly customer service team, and they’ll guide you through the warranty process. Here’s a simple step-by-step rundown:
1. Contact us via email at support@watchyourfashion.com describing the issue. If possible, include photos or videos that illustrate the problem.
2. Our customer service team will review your claim and provide instructions for sending your watch to our service center at your expense.
3. Once we receive your watch, our skilled technicians will examine and repair your timepiece.
4. We’ll return your watch, fully functional and free of defects or replace it!
*Note:* Please ensure to keep your proof of purchase or order number, as we’ll need it to verify your warranty.
*Above and Beyond Service*
We value your trust, and our mission is to provide you with the best customer service experience possible. If your watch develops any issues outside of the warranty or due to factors not covered, please don’t hesitate to get in touch. We’ll do our best to provide a solution that meets your needs.
Our watches are crafted to last, and your peace of mind is our highest priority. Thank you for choosing Watch Your Fashion, where exceptional quality meets unparalleled service.